192.168.1.254 is the login address of the broadband hubs BT, EE and Plusnet supply in the UK, and of AT&T’s gateways in the US. It sits at the top of the 192.168.1.x range instead of at .1. Like any private address, it only opens on a device connected to that hub. Most of these hubs have no username at all. They ask for a single admin password, and it is printed on the hub.
- Who uses it
- BT, EE, Plusnet and AT&T, plus providers in Ireland, New Zealand, Malaysia and South Africa.
- Easier to type
- On a BT hub, bthomehub.home opens the same page.
- Username
- Usually none. UK hubs ask only for a password, and AT&T asks for a Device Access Code.
- Password
- Printed on the hub or its pull-out card. It is a different password from the Wi-Fi one.
How to log in at 192.168.1.254
- Connect to the hub. Use its Wi-Fi or a network cable. Switch off mobile data and any VPN on the device, because both send the request somewhere other than your hub.
- Type the address. Enter
http://192.168.1.254in the browser’s address bar, not in a search box, and press Enter. BT hubs also open atbthomehub.home. - Expect an https prompt on newer hubs. The BT Smart Hub 3 offers to switch to https, and some gateways show a certificate warning. On your own hub it is fine to continue.
- Enter the admin password. The UK hubs have no username box. On an AT&T gateway you can browse the pages freely, and the Device Access Code is asked for when you change something.
Which routers use 192.168.1.254
These are the makers and internet providers in our database whose login page is at 192.168.1.254. Each name links to its page, with the login for every model we have confirmed.
Router and network makers (4)
Billion, 2Wire, Netopia, GIGABYTE
Internet providers (10)
BT, EE, Plusnet, AT&T, eir, Spark, Skinny, Maxis, Singtel, Vodacom
Some of these also answer on a name you can type instead of the number. BT: bthomehub.home.
Where each provider puts the admin password
On almost every hub at this address the password is unique to the unit. What changes from one provider to the next is where they print it, and whether a username is asked for at all. This is what each provider’s own help pages say.
| Provider | Hubs | Username | Admin password |
|---|---|---|---|
| BT | Smart Hub 3, Smart Hub 2, Smart Hub, Home Hub 5 | None asked | On the pull-out Hub settings card on the back |
| EE | Smart Hub 7 Pro, 7 Plus, 6 Plus | None asked | On the card on the back, next to the Wi-Fi details |
| Plusnet | Hub Two, Hub One | None asked | On the back of the Hub Two or the sticker Plusnet sent; on the card stored on the back of the Hub One |
| AT&T | BGW320, BGW210, NVG599, NVG589 | None asked | The Device Access Code on the gateway’s sticker |
| eir | F1000, D1000 | admin | The wireless key on the back label |
| Maxis | Maxis Fibre router | administrator | The serial number on the bottom label |
| Vodacom | Nokia G-240W-C | On the sticker | On the sticker on the bottom |
| TPG | Nokia FastMile R1 5G | userAdmin | On the barcode sticker |
Spark and Skinny in New Zealand are the exception. Their Smart Modems start with a shared login and make you choose a new password the first time, which is on the Spark and Skinny pages.
192.168.1.254 or 192.168.1.1?
Both are common, and the same provider can use either one. TalkTalk, for example, puts some of its routers on 192.168.1.1 and others on 192.168.1.254. Guessing wastes time. The default gateway on a device that is already connected is your router’s real address: on Windows run ipconfig, and on an iPhone open Settings, Wi-Fi and tap the (i) next to your network. The 192.168.1.1 guide has the steps for Mac, Android and Linux, and a table of the other usual addresses.
Other common router addresses
If your hub is not on 192.168.1.254, it is probably on one of these. Addresses with a guide of their own are linked.
| Address | Typically | Used by, in our data |
|---|---|---|
192.168.1.1 | The most common address | Linksys, ZyXEL, DrayTek, Westell, Vodafone, PLDT, Converge, TalkTalk and 39 more |
192.168.0.1 | The second most common | NETGEAR, D-Link, TP-Link, Tenda, Sky, Virgin Media, NOW Broadband, Spectrum and 13 more |
192.168.1.254 | Many ISP hubs and gateways | Billion, 2Wire, Netopia, GIGABYTE, BT, EE, Plusnet, AT&T and 6 more |
192.168.2.1 | Belkin and some Canadian providers | Belkin, Edimax, SMC, Deutsche Telekom, Bell, Virgin Plus |
10.0.0.1 | Cable gateways from large ISPs | Xfinity, Rogers, Videotron |
192.168.8.1 | 4G and 5G home routers | DITO, Three, Zong |
192.168.50.1 | Current ASUS routers | ASUS |
192.168.100.1 | Fibre boxes and cable modems | Huawei, ubee, EchoLife |
192.168.l.254 and other typing mistakes
The address is four numbers and three dots. 192.168.l.254, with a letter l, looks almost right and never loads. Neither does 192.168.1254 with a dot missing.
It still will not open
- Two routers in a row. If the hub feeds a mesh system or a second router, your devices see that router’s address as the gateway. The hub behind it is only reachable through it, or with a cable plugged straight into the hub.
- A guest network. Guest Wi-Fi is usually kept away from the settings pages on purpose (what a guest network can reach). Join the main network.
- The address was changed. Someone may have moved the hub to another address in its own settings. The default gateway shows the current one.
For the less obvious causes, see why the router page will not load when the internet works fine.
The admin password is refused
Check the card first. Someone may have changed the password, and the card only ever shows the original. After that, each provider has its own way back in.
- BT Smart Hub and Home Hub 5: BT has a Password Override that uses the WPS button, so you can set a new admin password without wiping your settings. On the Smart Hub 2 and later, BT’s answer is the pinhole reset on the back, which puts every original setting back.
- EE: press the Factory Reset button on the back for 5 seconds, or 20 seconds if it is a pinhole. It can take up to 5 minutes, and it has worked when the lights turn aqua or blue.
- Plusnet: press the reset pinhole for 20 seconds and let go when the front light turns green. A Hub Two is ready again when it turns blue.
- AT&T: holding the reset button returns the Device Access Code to the one on the sticker.
- eir D1000: three wrong tries lock the login for 10 minutes. Wait it out before trying the label again.
A factory reset also puts the Wi-Fi name and password back to the ones on the card, so every device has to join again. How to find your router password goes through the options before that.
Questions people ask
Is the admin password the same as the Wi-Fi password?
On the UK hubs, no. The card on the back carries both, and they are different. eir modems are the odd ones out: the admin password and the Wi-Fi key start out the same. If you need the Wi-Fi one, here is how to find it.
Can I open 192.168.1.254 on my phone?
Yes, while the phone is on the hub’s Wi-Fi. With mobile data it reaches nothing, because the address only exists inside your home.
Does 192.168.1.254 work from outside the house?
No. Every home with one of these hubs has its own 192.168.1.254, and none of them can be reached over the internet. A website that offers to log in to your hub for you cannot do it.
