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Poly Default Phone Passwords

This page lists 4 confirmed default credentials for Poly equipment, covering 4 models. The pairing you are most likely to need is Admin with 123.

Entries are reachable over https.

Credentials4across 4 models
Most common usernameAdmin2 of 4 entries
Most common password1232 of 4 entries
Access methodHttps
4 credentials
Model Protocol Access Username Password
EDGE E SERIES (E100, E220, E320, E350, E450, E550) PVOS 8.X HTTPS Admin Admin you create this on first boot
EDGE E SERIES PVOS 8.X HTTPS User User 123
VVX SERIES (VVX 101-601, VVX D60) ON UC SOFTWARE 5.X / 6.X HTTPS Admin Admin 456
VVX SERIES ON UC SOFTWARE 5.X / 6.X HTTPS User User 123
These are factory default credentials, not the password printed on the sticker under your router. If yours has been changed and you cannot recall it, a 30-second reset button hold returns the device to the defaults above. Know a Poly model we are missing? Add it.
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About Poly

The entries are logged as IP phones and telephony hardware. 4 distinct Poly models are covered. They cover more than one level of access — admin and user.

Reaching the login page

Point a browser at whatever your computer reports as its default gateway. On Windows that is the Default Gateway line from ipconfig; on macOS, Network settings shows it under the active connection.

What the Poly defaults look like

Admin is the username on 2 of the 4 entries. Where one is set, 123 comes up most often, on 2 entries.

If the Poly password has already been changed

Handsets and ATAs are usually reset from the keypad rather than a button, through a service menu reached with a code dialled from the phone itself. Where the device is supplied by a VoIP provider, that menu is often locked and the provider has to reset it from their side.

A reset drops the SIP registration along with everything else, so have the server address, the SIP username and the registration password before you start, or the phone will come back up unable to call.

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