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Polycom Default Router Passwords

This page lists 5 confirmed default credentials for Polycom equipment, covering 4 models. The pairing you are most likely to need is Admin with 456.

Entries are reachable over http and multi. 3 of these entries use a protocol that sends the password in clear text, so use them on a trusted network and change the password once you are in.

Credentials5across 4 models
Most common usernameAdmin
Most common password4562 of 5 entries
Access methodsHttp, Multi
5 credentials
Model Protocol Access Username Password
IPOWER 9000 MULTI Admin leave blank no password set
SOUNDPOINT IP 301 / 320 / 321 / 330 / 331 / 335 / 430 / 450 / 501 / 550 / 600 / 601 / 650 HTTP Admin Admin 456
SOUNDPOINT VOIP PHONES HTTP User Polycom 456
SOUNDPOINT VOIP PHONES HTTP — User 123
VIEWSTATION 4000 Rev. 3.5 MULTI Admin leave blank admin
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These are factory default credentials, not the password printed on the sticker under your router. If yours has been changed and you cannot recall it, a 30-second reset button hold returns the device to the defaults above. Know a Polycom model we are missing? Add it.

About Polycom

Polycom made conferencing endpoints and IP phones, and is now part of HP through Poly. The Polycom records here run across the SoundPoint line.

Reaching the login page

Point a browser at whatever your computer reports as its default gateway. On Windows that is the Default Gateway line from ipconfig; on macOS, Network settings shows it under the active connection.

What the Polycom defaults look like

Usernames vary; Admin is the one that appears most, on a single entry. 2 of them ask for no username at all. One model shipped with no password at all.

Where one is set, 456 comes up most often, on 2 entries. 3 of them are reached over a protocol that puts the password on the wire in clear text, so work from a machine on the same wired network rather than across the internet, and change the password once you are in.

If the Polycom password has already been changed

There is a recessed reset button on the back or underneath that needs a straightened paperclip. Hold it in for thirty seconds with the unit powered on. Let go when the lights change pattern, and give it a couple of minutes to come back up.

A reset clears more than the password. The Wi-Fi name and key go back to what is printed on the label, port forwards and firewall rules are discarded, and any static addressing is lost. Photograph the settings pages first — it takes two minutes and saves an evening.

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